News

Hafren Dyfrdwy, which serves customers in Powys and in and around Wrexham, has today announced its average combined bill will continue to be the lowest in Britain at well under £1 a day.
At the same time, the company is helping its most vulnerable customers with its Here2Help scheme. The scheme is open to every Hafren Dyfrdwy customer, regardless of age, employment status, or whether you receive benefits or not. You don’t need to be behind on your bills or on benefits to apply and eligibility is based on an assessment of your income and expenditure. The scheme runs for 12 months at a time and you will have to re-apply at the end of year year-long period.
James Jesic, Hafren Dyfrdwy Managing Director, said: “Given everything that’s been going on over the last 12 months we know many of our customers will be worried about paying their bills which is why we’re helping our most vulnerable customers.
“We really would urge anyone who thinks they might have issues in paying their bills to get in touch so we can see if there’s any way we can help them through what have been incredibly difficult times for so, so many people.”
The average combined bill for customers is to go up by £13 to £324 for the next 12 months.
In response to the COVID pandemic, Hafren Dyfrdwy donated £30,000 to 10 organisations helping the most vulnerable day-to-day across its area.
You can find details of the support we offer customers here.