Connecting to water and sewers
Every year we connect around 15,000 new properties to our water and sewage networks. Ranging from new homes and commercial buildings to blocks of flats and horse troughs, it’s our job to make sure every new connection is fit for purpose.
Need help connecting?
Whatever property you’re looking to develop, you’ll find all the information you need in our dedicated Building and Developing area. There’s also a host of useful tools including flow rate and connection fee estimators along with all the latest water fittings regulations.
Already made alterations?
If you’ve altered your household or business premises, or plan to do so in the very near future, it’s important you let us know. This way we can make sure our records are up-to-date and more importantly you’re being billed correctly.
What does Hafren Dyfrdwy consider an alteration?
If you’ve altered your household or business premises, or plan to do so in the very near future, it’s important you let us know. This way we can make sure our records are up-to-date and more importantly you’re being billed correctly.
The following list covers what we would consider substantial alterations, however if you’re unsure just give us a call us on 0330 678 0679.
Update us about changes to your property
If you've recently made changes, or are planning alterations, to your home or business premises (like extensions, conversions, or new builds), please inform Hafren Dyfrdwy. This helps us ensure your water services and billing remain accurate. If you are contacting us but are not the named bill payer, we may need evidence (such as a planning application) confirming you are authorised to act for the tenant, landlord, or owner.
Is your home connected right?
If you think you’ve spotted a misconnection or would like to report a pollution then please contact us.