Welcome to Hafren Dyfrdwy

You're just a few clicks away from setting up your brand new Hafren Dyfrdwy account.

If you're already a Hafren Dyfrdwy customer, you can register your account to manage it online, or move your account from one property to another.

1 Let us know where you are moving to
2 Let us know how to contact you
3 About your move
4 Previous occupants in your new home
5 Confirm we’ve got the right info for you
6 Your charges

1 Let us know where you are moving to

2 Let us know how to contact you

Customer {x}

Title *

First name *

Last name *

Date of birth

Day (DD)

Month (MM)

Year (YYYY)

We’ll need your email address. This will also be your username when you login to your online account.

Email address *

We’ll need a contact telephone number in case we need to speak to you about your registration. Please input at least one of the following phone numbers.*

Mobile telephone number

Home telephone

Work telephone

Bank account status *

Employment status *

Household responsibility *

Can we contact you from time to time regarding the services we supply?

Yes

Add another person

By adding another person, you are allowing them to manage the account online using their own profile as well as giving us permission to talk to them about the account . They will also be jointly responsible for all charges against the account.

3 About your move

Please tell us your meter read

Water meter number
Read type
Last read date
Last meter reading

Do you have a meter reading for the date you moved in?

Enter the meter reading for the date you moved in

Please include any leading zeros

When reading your water meter, you only need to record the black numbers. You should ignore any numbers in red.

Please note: if you do not enter a meter reading, your bill will be based on an estimate.

4 Previous occupants in your new home

House number or name *

Street name *

District / Area

Town *

County

Postcode

Country

Search by postcode

5 Confirm we’ve got the right info for you

6 Your charges

Metered charges:: Your new home has a meter, so you only pay for the water that you use. We come out every 6 months and take a meter read for you. We’ll then send you a bill based on your usage.
Billing period::: Your billing period is {fromDate} to {toDate}
Your charges for this billing period::: {amount}; Your new home doesn’t have a meter, so the bills are worked out based on your property. This is done using the rateable value of your home, and is issued in advance for the year ahead until 31st March.

We're improving our services

We hope you've noticed the improvements to our website. We're still working hard on this area so please bear with us for just a bit longer.

Welcome to Hafren Dyfrdwy

1 Let us know where you are moving to

To complete your home move, log out before continuing

2 Let us know how to contact you

3 About your move

When are you moving into your new home?

Please tell us your meter read

Enter the meter reading for the date you moved in

Please include any leading zeros

4 Previous occupants in your new home

5 Confirm we’ve got the right info for you

Select your password

Your password must:

6 Your charges

Setting up regular payments can help you to budget easier.

How you can pay your bill:

Your bill will be issued soon