You are now paperless!
You’ll no longer get your bills in the post. We'll send you an email notification when your next bill is ready, and you’ll be able to log in and view it online.
To make sure you receive your bills and emails (and they don’t go into your junk email folder), please add donotreply@myaccountemail.hdcymru.co.uk to your address book.
If you would like to change your paperless settings, please contact our team.
Managing your account
This means you can set up Direct Debits, change payment schedules, update your details and let us know when you're moving home by logging in to your account.
Make sure you take the time to check the small print and read our terms and conditions.
If you have any questions, you can get in touch with our team.
Thank you
Your Hafren Dyfrdwy customer care team.
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