Building and Developing
House renovation - New connections
Water connection
If you want to replace your existing supply because you need a larger supply or you want to change the entry of the water pipe into your site from the existing highway you should apply to us for a new connection.
If you are converting the property into additional properties that will require their own water accounts they will need their own supply. This is usually needed when the property is sold. These are the high level process steps for a new connection to an existing water main.
These are the high level process steps for a new connection to an existing water main
Step 1
Things you need to know before you apply.
Step 2
You apply and submit any relevant documentation.
Step 3
We provide a quote.
Step 4
You lay services and pay.
Step 5
We inspect & connect.
Step 6
We set up an account & issue bill.
Find out how to get connected to existing water mains
Find out more on how to get connected to existing water mains by reading our detailed step-by step process and things you need to know before you apply, by selecting 'read more'.
Sewer connection
If you’re planning on connecting to the sewer, this will require our approval. Where you are installing either a lateral drain or a sewer, you will first need to enter into an adoption agreement.
- You can apply for a sewer connection on our website.
- If you are building a sewer or lateral drain which is intended to connect to one of our public sewers you will need to find out about sewer adoption.
Already changed your property?
If you don't need a new connection but you need to update us on any change of use with your property which will affect your existing bill then it's important that you let us know. See our alterations page for more information.
Get in touch
Call us: 0330 678 1481