Plan and strategy

Our business plans which set out the improvements we’re committed to delivering to you - our customers.

Our plans for 2025 to 2030

We're thrilled to share our ambitious plans for the future of our services in Mid and North-east Wales.

After extensive consultations with over 6,000 customers, regulators, and government officials, we've crafted a strategy that puts you first. Our record £250 million investment aims to transform our services, support our customers, and protect our precious environment.

Discover how we're shaping the next five years and beyond, ensuring sustainable water management for generations to come. Your voice has been heard, and we're ready to deliver exceptional service that meets your needs and expectations.

Our other plans

Explore our comprehensive water strategy: dive into our current plans, water resource management, drainage and wastewater strategies, and supporting research. Discover how we're shaping sustainable water services for the future.